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Customer Service
Visiativ Customer Service is a suite of professional online applications that help companies like yours to digitise entire operations quickly and easily.
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In an increasingly technological world, digitalisation is impacting on and transforming our lives, our ways of consuming and how we work. Consequently, companies have to adapt their business models and put digitalisation at the forefront of their development strategy to focus on:
- Innovation: By redesigning services, products and economic models
- Operational excellence: Digitising and simplifying outdated, clunky processes
- Ecosystem: Engaging retailers, suppliers and customer communities
- Management: Mobilising and engaging employees
- Infrastructure: Secure, simple implementation of reliable back-end systems
Visiativ Customer Service provides solutions for every department in your business, no matter the sector you’re involved in. From sales, to technical, to marketing, HR, and beyond, Visiativ Customer Service has you covered.
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Improve your customer service – With Visiativ Customer Service!
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Ticketing
Create a secure extranet where customers can log help requests and you can manage them effectively. Technical documentation is easy to find and available to everyone 24/7.
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Spare parts
Customers and suppliers quickly find the spare parts they need in cut-away 3D drawings. Ordering is simple, as are quote requests and inventory queries.
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Tech support
Organise the deployment of technicians to customer requests in a digital dashboard for improved planning, communication, cost efficiency, and customer satisfaction.
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👉Official UK & Ireland SOLIDWORKS Reseller since 2002
👉Trusted partner to over 25,000 businesses worldwide
👉Award winning support team
👉Telephone & remote assistance
👉Official SOLIDWORKS training courses
👉Unparalleled industry knowledge
👉Software price match promise
👉Exclusive FREE software
👉Innovation funding help (R&D Tax Credits, Grants, Loans & more)…
